Refund policy

Return & Refund Policy

At zonixstores.com, we want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Returns We accept returns within 14 days of the delivery date. To be eligible, items must be unused, in their original condition, and in the original packaging.

How to Request a Return 

Contact us at [zonixstores.helps@gmail.com]

with your order number and reason for return. We'll respond within 2 business days with return instructions.

Refunds

 Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.

Non-Returnable Items Certain items cannot be returned, including sale items, digital products, and perishable goods.

Exchanges We only replace items if they are defective or damaged. Contact us to arrange an exchange.

Shipping Costs Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.